Last Updated: July 31, 2026

At Hammilton Gadgets, we want you to be satisfied with your purchase. Please review our return and refund policy below before submitting a return request.

30-Day Return Policy

We accept eligible returns within 30 days of delivery.

To qualify for a return, the item must:

  • Be unused and in the same condition in which it was received
  • Include the original packaging, accessories, manuals, and components
  • Have proof of purchase or order information
  • Be returned within 30 days of delivery

Items that show signs of misuse, accidental damage, excessive wear, modification, or missing parts may not qualify for a full refund.

Damaged, Defective, or Incorrect Items

Please inspect your order after delivery.

If your item arrives damaged, defective, or incorrect, contact us as soon as possible with your order number and, where applicable, photos or other information showing the issue.

After reviewing the request, we may offer an appropriate resolution, including a replacement, refund, or other remedy.

Non-Returnable Items

Certain products may not be eligible for return, including:

  • Gift cards
  • Downloadable or digital products
  • Personalized or customized products
  • Products marked Final Sale
  • Items that cannot be resold for hygiene or health reasons once opened
  • Items damaged through misuse, improper installation, modification, or accidental damage

Any product-specific return restrictions will be stated on the applicable product page where appropriate.

How to Start a Return

Before sending any product back, please contact Hammilton Gadgets Customer Support with:

Order number
Customer name
Item being returned
Reason for return

Please do not return products directly to a manufacturer unless our support team specifically instructs you to do so.

Returns sent without authorization may experience delays in processing.

Refunds

After we receive and inspect your return, we will notify you whether the refund has been approved.

Approved refunds will generally be issued to the original payment method.

Please allow additional time for your bank, card issuer, or payment provider to process and post the refund after it has been issued.

Original shipping charges may be non-refundable except where required by law or where the return resulted from an error on our part.

Late or Missing Refunds

If we have confirmed that a refund was issued but you have not received it:

First, check your bank or payment account.

Then contact your card issuer or payment provider, as processing times may vary.

If the refund still does not appear after the applicable processing period, please contact our customer support team.

Exchanges

We may provide exchanges for qualifying defective, damaged, or incorrect products, subject to product availability.

For other situations, we may ask you to return the original product and place a new order.

Sale and Clearance Items

Unless a product is specifically marked Final Sale, eligible sale items may be returned according to the conditions stated in this policy.

Products marked Final Sale are generally not eligible for return except where required by applicable law or where the product arrives defective or incorrect.

Return Shipping

For returns based on a change of mind, incorrect product selection, or similar customer-requested reasons, the customer may be responsible for return shipping costs.

Where the return is due to an incorrect, defective, or damaged item attributable to us, Hammilton Gadgets may provide return instructions or cover reasonable return shipping as appropriate.

Any applicable return-shipping terms will be communicated before the return is completed.

We recommend using a trackable shipping service for returns. Hammilton Gadgets is not responsible for return packages lost in transit before they are received by us.

Return Address

Do not automatically ship a return to our business mailing address.

Please contact us first for the correct return instructions and authorized return destination.

Hammilton Gadgets
1296 E Gibson Rd, Ste A-256
Woodland, CA 95776
United States

Order Cancellations

Orders may only be canceled before they enter processing or shipment.

Once an order has been processed or shipped, it may need to be handled under our standard return procedure.

Need Help?

For questions about returns, refunds, exchanges, or damaged orders, contact:

Hammilton Gadgets Customer Support
Website: hammiltongadgets.com
Email: [your support email]

FTC guidance also says sellers should clearly communicate refund terms, including how long customers have, who pays return shipping, and any restocking charges.